August 2025 Board Meeting

8/18/2025
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Top 3 Key Takeaways

New Customer Service Administrator Introduced: The district welcomed Darrell as the new Customer Service Supervisor, bringing hospitality industry experience from Miami. Staff noted improvements in customer service unit tone and camaraderie since his arrival, with expectations for better customer satisfaction survey results.

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Firms & Consultants

Sarah Chen

Environmental Science Associates

CONSULTANT

Michael Rodriguez

Provost & Pritchard

CONSULTANT

View detailed participant information including consulting firms, presenters, and meeting roles.

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