1. District Responds to Grand Jury with Comprehensive Outreach Evaluation
External Affairs Manager Kelly Gerkensmeyer presented a detailed evaluation of CCWD's public outreach efforts, as recommended by the 2024-25 Calaveras County Civil Grand Jury. The report demonstrated extensive communication efforts including 50 public meetings in 2025 (one every five business days), a redesigned website with interactive tools, expanded social media presence (76,000+ Facebook views in 90 days), and a fully subscribed customer assistance program with a waiting list. The Grand Jury confirmed that CCWD met all Proposition 218 requirements and that water rates are consistent with neighboring counties, though recommended ongoing improvements to public outreach efforts.
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